CANCELLATION BY GUEST
If Guest(s) need to cancel their holiday, please notify the Owner in writing only.
1. The following cancellation charges will apply:
A 50% cancellation fee applies for all cancellations up to 30 days prior to the booking
A 100% cancellation fee applies for all cancellations less than 30 days prior to the booking
2. If the Guest(s) cut a holiday short after it has commenced, no refunds will be given.
CANCELLATION BY AGENT/OWNER
1. In exceptional circumstances, where the Owner or Agent needs to cancel or change the Guest(s) booking, the Guest(s) will be notified as soon as possible prior to the holiday date. Guests may:
a) Accept the changes offered by the Agent or the Owner, in case of upgrading no extra will be aplied.
b) Decide not to come and receive a full refund
2. Compensation is not paid in any circumstances.